So, you’re staring at your credit card statement and wondering why “Resume-Now.com” keeps popping up. Maybe you used the resume builder once, forgot about the trial, and now you’re getting charged month after month. You’re not the first—and won’t be the last. But let’s fix that.
Canceling your Resume Now subscription can be quick—if you know where to click and what to say. This guide lays out everything you need: how Resume Now works, how much it costs, how to cancel (online, by phone, or via live chat), and whether you’re eligible for a refund. We’ll also tackle common complaints, from email address issues to why that cancellation request didn’t seem to stick.
What Is Resume Now and How Much Does It Cost?
Resume Now is an online tool offering professional templates and step-by-step resume building—ideal for job seekers who want a resume without hiring a professional resume writer. It’s one of several resume tools under the BOLD LLC umbrella, which also owns LiveCareer, MyPerfectResume, and others.
Resume Now provides access to:
- Pre-formatted resume templates
- Suggested resume content by career level and job title
- Resume analytics (depending on the plan)
- Optional resume posting services to public databases
Sounds helpful? It is—for a short time. But that’s where the cost structure gets tricky.
Pricing and Subscription Model
Most users sign up via a 7-day trial that costs $2.95 or $1.95, depending on current promos. Here’s the catch: If you don’t cancel during that period, you’re auto-enrolled in a monthly subscription.
Subscription tiers (as of 2025):
- 7-day trial: $1.95–$2.95
- Monthly subscription: $23.95 billed every 4 weeks (not calendar monthly)
- Annual subscriptions: Range from $71.40–$95.40 billed upfront
Important: Resume Now bills in 4-week cycles—so “monthly” isn’t always 30 or 31 days. And all charges require a credit card or debit card, even for the trial.
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How to Cancel Your Resume Now Subscription
Resume Now doesn’t hide the cancel option—but many users miss it, or don’t realize their trial is about to end. If you’re done building resumes or just want to avoid another billing period, you’ve got a few routes to cancel:
- Through your Resume Now account online
- Via Live Chat with a support agent
- By calling Customer Service
Let’s break each one down.
Canceling Through the Website
This is the easiest way to cancel—if you still have access to your account and know your email address and password.
Steps:
- Go to ResumeNow.com and log in.
- Click on “My Account” or “Account Settings.”
- Find the “Subscription” or “Billing” section.
- Click “Cancel” or “Cancel Subscription.”
- Follow the prompts to complete cancellation.
You’ll usually get a confirmation email immediately. If not, check your spam folder—or take a screenshot of the confirmation screen for your records.
Important Tip: If you see “pause subscription” or “limited access,” don’t stop there. You need to confirm full cancellation, not just downgrade.
Using Live Chat Support
If you’re having trouble logging in or just prefer talking to a person (virtually), Resume Now offers a live chat feature that connects you with a customer support team rep.
How to Use Chat Support:
- Go to ResumeNow.com
- Scroll to the footer and click “Contact Us” or find the “Chat” button on the bottom-right corner.
- Type “cancel subscription” or “billing” in the chat box.
- When the bot replies, type “live agent.”
- Once connected, share your email address and explain your cancellation request.
Ask the agent to confirm cancellation in writing (via chat transcript or email). Also, verify that your credit card will no longer be charged going forward.
Canceling Over the Phone
Still one of the most reliable ways to cancel, especially if your account is inaccessible or you’re disputing a charged credit card.
Phone Support Info:
📞 Customer Service Number (U.S.): 1-800-652-8430
🕒 Available: 8am–8pm (EST), Monday–Friday (varies during holidays)
You’ll need:
- The email address associated with your account
- Last four digits of your credit card
- Possibly your billing zip code
Request cancellation, ask the rep to send a confirmation email, and make sure they confirm the exact cancellation date. Many reps will try to offer discounts to keep you—stand firm if you’re sure.
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Can You Get a Refund from Resume Now?
This is the grayest area in Resume Now’s policies. According to their Terms of Use, once you access content, such as templates or downloads, you’re generally not entitled to a refund—even if you forgot to cancel.
You might get a refund if:
- You were charged after cancellation
- Your cancellation didn’t go through due to a system error
- You can prove you never used the resume builder features during the latest billing cycle
What to Do:
- Email their customer service department at [email protected]
- Call them and ask for a supervisor if denied by a frontline rep
- Show proof of non-use (if possible)
- If that fails, dispute the charge with your credit card company
Note: Refunds are generally issued only if requested within 7 days of the charge.
Conclusion
Resume Now is a solid resume builder—no denying that. It’s especially helpful when you’re in crunch time, applying for roles across different career levels, or trying to present yourself professionally without hiring a professional resume writer.
But once the resume is built? That subscription just keeps ticking.
Whether you’re on a monthly subscription or were auto-billed after a 7-day trial, the cancellation process isn’t impossible—it just requires clarity. Use the website if you can, switch to Live Chat for glitches, and call customer service when in doubt. Always request a confirmation email and double-check your credit card or bank statements the following month.
And if you feel you’ve been billed unfairly? Don’t hesitate to request a refund or escalate with your card provider.
Frequently Asked Questions
1. Can I cancel Resume Now at any time?
Yes. You can cancel your subscription any time through your account, chat, or phone. But cancellations apply to future charges—Resume Now rarely refunds for past payments unless there’s an error.
2. What happens after I cancel?
You’ll keep access until the end of your current billing period, whether it’s a monthly subscription or annual plan. After that, your account reverts to a basic (non-editable) view.
3. I forgot the email I used. What do I do
Contact customer service. They’ll ask for possible alternate email addresses or details from your card to find the account.
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