UOB offers a range of credit and debit card options tailored for different lifestyles and financial needs. Whether you’re a frequent flyer, cashback chaser, or simply looking for a no-frills debit card, there’s something in the mix. Take the TMRW Credit Card, for instance—designed with digital natives in mind, it’s all about simplicity and rewards via the UOB TMRW app.
Fees vary across cards. Credit cards may have an annual fee (waived for the first year in some cases), while debit cards linked to savings accounts usually don’t. However, foreign currency transactions come with a conversion rate fee and sometimes additional administrative charges. For UOB credit cardholders traveling across Asia or transacting with companies in China, understanding the conversion rate and potential cash advance fees can help avoid surprises.
There are also privileges and perks like travel insurances, cash rebates, and discounts at partner companies. You can manage all these through the UOB TMRW app or by contacting your relationship manager if you’re holding a premium card.
Step-by-Step Guide to Cancelling Your UOB Credit Card
Alright, let’s get into the nitty-gritty. Cancelling your UOB debit or credit card might sound daunting, but it’s not a maze—just a series of clear steps.
- Settle all outstanding balances. Pay off the amount due on the respective card. If you’re carrying a balance on a UOB TMRW Credit Card or a corporate credit card, clear it before moving forward.
- Redeem any points or rewards. Don’t let those hard-earned rewards go to waste! Use them for cash rebates, travel vouchers, or other redemption options before you cancel.
- Download or request a cancellation form. You can find a form through UOB’s official site or the UOB TMRW app.
- Decide how you’ll cancel: online, by phone, or at a branch. Choose the route that works for your lifestyle. If you’re a digital native, doing it online may be the fastest route.
- Cut the physical card. Once everything is processed, destroy the card to prevent any future misuse.
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Cancelling Your UOB Credit Card Online
Using UOB TMRW? Good news—you can cancel right within the app or via the official website.
- Log in to UOB TMRW.
- Navigate to your respective card under “Accounts.”
- Tap the settings gear icon, then look for the option to close or cancel card.
- Submit your reason (yes, it’s required).
- Complete the digital form and confirm your action.
You’ll get a notification once your cancellation request is under process. Make sure all automatic billings linked to that card—like streaming services or insurance premiums—are redirected to another account.
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Cancel Your UOB Card by Phone
Prefer to talk to a human being? You can always go old-school and reach out to customer service.
- Call the UOB customer service hotline (the number varies by country, so check the UOB website for your location).
- Verify your identity. They’ll ask for details like your card number, NRIC or passport, and maybe some recent transactions.
- State clearly that you want to cancel your debit or credit card.
They’ll check your account, confirm that there are no pending charges or cash advances, and process your request. You may need to email or fax a signed form, depending on your card type or if you’re calling from China or another part of Asia.
Got a Supplementary UOB Card? Here’s How You Can Cancel It
Supplementary cards—you know, those extras you give to a spouse or child—can be cancelled separately from the main account.
- Primary cardholder must initiate the request. Whether it’s a TMRW Credit Card or a corporate credit card, only the main account holder can cancel supplementary cards.
- This can also be done via the UOB TMRW app or customer service hotline.
- Ensure the supplementary card has no pending foreign currency transactions or cash advances.
After cancellation, any points or rewards earned from the supplementary card get pooled back to the primary account, assuming the main card is still active.
Conclusion
So there you have it—a full guide on how to cancel your UOB debit or credit card without the stress. Just take it step by step, double-check for leftover rewards or fees, and remember: once it’s gone, it’s gone. Keep track of your spending with your remaining cards or open new accounts if needed. Whether it’s for better rewards, simpler cash management, or just a clean slate—you’ve got options.
FAQs – Answers to Common Questions About Cancelling UOB Cards
1. Can I cancel my debit card and keep my account?
Yes, cancelling a debit card does not close your bank account. You can request a renewal card or simply operate using online banking.
2. What happens to my cash rewards?
Use them before cancelling. After cancellation, unredeemed cash rebates or rewards tied to the card are typically forfeited.
3. Are there fees for cancelling my UOB card?
Usually no, but if there are outstanding fees or a cash advance due, you’ll need to settle those first.
4. How long does it take to process a card cancellation?
Anywhere from a day to a week, depending on your card type and method used (online is generally faster).
5. Can I get another UOB card after cancelling one?
Absolutely. Just make sure your credit score is in good shape and your past accounts are in good standing. You might even get an offer from your relationship manager.
6. What if I’m overseas, say in China?
You can still cancel your card by calling the international customer service hotline or submitting a form through email.
Need help with canceling other subscriptions? Gadzup has easy guides for all your favorite apps.
