Let’s be real—cancelling subscriptions shouldn’t feel like a puzzle with missing pieces. But for many, trying to cancel a PCH Intelius subscription ends up exactly like that. Between hidden terms, trial rollovers, and hard-to-find options, it’s easy to get stuck in a loop. Don’t worry though—we’ve untangled it all for you.
Whether you signed up through a promo, trial, or simply forgot you had it running, here’s your straightforward, no-fluff guide on how to cancel the PCH Intelius subscription the right way.
PCH Intelius Subscription: Plans and Pricing Breakdown
First off, a quick clarification: PCH (Publishers Clearing House) and Intelius are two separate companies. However, some users may find themselves on Intelius via a PCH promotion or ad—so the confusion is understandable.
Intelius is a people-search and public records service offering access to background checks, address history, contact info, and more. The service runs on a subscription model, with various tiers that catch many people off-guard.
Here’s a breakdown of the current offerings (as of August 2025):
- Intelius Premier Plus:
$29.95/month. Includes unlimited people search reports and one phone number or email lookup per month. - Intelius Premier:
$24.86/month. Includes unlimited people search reports (without monthly phone/email lookups). - Trial Offers:
$0.95 or $1.95 for a 5–7 day trial. If not canceled within the trial period, it auto-renews into a full Premier or Premier Plus subscription.
Important note: These plans auto-renew, and the cancellation window is short. If you’re not careful, you might be billed without even realizing it.
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How Can I Cancel PCH Intelius Subscription?
You have two reliable ways to cancel your Intelius subscription (no matter how you signed up—direct or via a PCH ad):
- Online through the Intelius account dashboard
- On call with Intelius Customer Care
The method you choose depends on what you’re more comfortable with—some prefer the convenience of online cancellation, while others want verbal confirmation over the phone. Either way, you’ll want to act fast, especially if you’re still in the trial window.
How to Cancel PCH Intelius Subscription Online?
If you’ve got access to your login credentials, cancelling online is usually the quickest option. Here’s how to do it step-by-step:
- Go to www.intelius.com
Click “Sign In” at the top right of the page. - Log into Your Account
Use the email and password you used during sign-up. (Forgot it? Use the “Forgot Password” link.) - Navigate to Membership Settings
Once you’re in, click your name in the top corner → select “My Account” → go to “Membership”. - Click “Cancel My Membership”
Scroll down to find the cancellation button. Follow the prompts until you receive a cancellation confirmation. - Watch for Email Confirmation
You should get an email confirming your membership was canceled. If you don’t see it, check spam—or log back in to double-check your status.
✅ Pro Tip: Cancel at least 24 hours before your next billing cycle or trial deadline. Charges typically process a day in advance.
How to Cancel PCH Intelius Subscription On Call?
Prefer a real person? You can also cancel your Intelius subscription over the phone. It’s slightly more old-school, but for some, it brings more peace of mind.
Here’s how:
- Call Intelius Customer Support at 1-888-245-1655
(Available Monday to Friday, 7 a.m. to 5 p.m. PT) - Be Ready to Verify Your Account
You’ll need:- Email address associated with your subscription
- Last 4 digits of the credit/debit card used for billing
- Request Cancellation
Politely let them know you want to cancel your subscription—immediately. Some reps may offer discounts to stay, so stay firm if you’ve made your decision. - Ask for a Confirmation Email or Reference Number
Always get proof of the cancellation while you’re on the line. - Monitor Your Next Billing Statement
Just in case—because you don’t want to discover another surprise charge weeks later.
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Frequently Asked Questions
1. Is PCH Intelius the same company?
No—PCH (Publishers Clearing House) and Intelius are separate entities. If you signed up via a PCH ad or promo, your billing and account still go through Intelius.
2. Can I cancel the PCH Intelius subscription anytime?
Yes. You can cancel anytime, but to avoid your next billing cycle, be sure to do it at least 24 hours in advance.
3. Will I get a refund after canceling?
Generally, no refunds are issued unless you cancel immediately after a mistaken charge. However, you can always call customer service and request one—success may vary.
4. Does deleting my account stop billing?
Nope. Deleting or logging out of your account won’t cancel your subscription. You must cancel through your account or by calling customer service.
Conclusion
So, now you know how to cancel your PCH Intelius subscription—no stress, no mystery, no chasing down hidden links. Just remember the two golden rules:
- Act early (especially during trials)
- Get proof of cancellation, whether it’s an email or a call reference number
Digital housekeeping isn’t fun, but it’s necessary. Getting rid of unused subscriptions not only saves money—it keeps your inbox and brain a little less cluttered.
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