Before canceling your Regal Unlimited subscription, it’s smart to weigh a few things. Regal Unlimited is a movie subscription service offered by Regal Cinemas that lets members watch unlimited movies for a flat monthly fee, starting at $18 per month (depending on theater locations). The membership comes with perks like 10% off concessions and the ability to reserve seats in advance.
However, Regal requires a 12-month commitment when you first sign up. That means you can’t just cancel anytime during the first year—you’re locked in until your term is over. After that, you can cancel, but timing is important to avoid getting charged for the next cycle.
Canceling Your Regal Unlimited Subscription
If your 12-month commitment has already ended and you want to cancel, Regal gives you a few methods: by phone, by email, or by visiting a Regal theater in person. Unfortunately, you can’t cancel through the Regal app or website directly, which sometimes surprises members.
It’s always a good idea to keep documentation of your cancellation request. Save your confirmation email, or if you cancel by phone, write down the date, time, and representative’s name. These details can help if you face billing issues later.
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Canceling Your Regal Unlimited Subscription by Phone
To cancel by phone, you’ll need to contact Regal’s Unlimited customer service team. The official number is listed on the Regal Unlimited support page, and you may also find it in your confirmation emails.
When you call, have your membership ID, registered email address, and payment details ready. A representative will verify your information before processing the request. Once complete, ask for a confirmation number and note down the agent’s name.
Canceling Your Regal Unlimited Subscription Through Email
If calling isn’t your preference, you can cancel your Regal Unlimited subscription via email. Send your request to [email protected] (the official support email). Make sure to include your full name, membership ID, and the email address tied to your account.
Keep the tone polite but straightforward, like:
“Hello, I would like to cancel my Regal Unlimited subscription effective immediately. My account details are below for reference.”
Check your inbox for a confirmation email within a few business days. If you don’t get a reply, follow up or call customer service directly.
Canceling Your Regal Unlimited Subscription By Visiting Theatre
You can also request cancellation in person at a Regal theater. Go to the customer service desk and let them know you’d like to cancel. The staff may either assist with the cancellation or guide you to contact Regal’s support team.
Keep in mind that not all locations can process cancellations directly. So while visiting the theater can help, it’s wise to follow up with email or phone to ensure your subscription is officially canceled.
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Regal Unlimited Refund Policy
Regal Unlimited doesn’t typically issue prorated refunds. If your monthly fee has already been charged, you’ll still have access to your benefits until the end of the billing cycle. But you won’t get any unused portion of the fee back.
Also note: if you’re still within your initial 12-month contract, you can’t cancel early without paying out the remaining months. Once your term ends, you’re free to cancel without penalties, but the timing of your cancellation affects whether you get billed for another month.
FAQs
Can I cancel Regal Unlimited anytime?
Not during your first 12 months. After the 12-month period ends, you can cancel at any time.
Is there a cancellation fee?
There’s no cancellation fee after your first year. During the contract, you may be required to pay out the remaining months.
Can I pause my subscription instead of canceling?
No, Regal doesn’t currently allow pausing. You’d need to cancel and re-subscribe later.
Conclusion
Canceling your Regal Unlimited subscription isn’t overly complicated, but it does require awareness of the 12-month minimum commitment and Regal’s billing policy. Once your initial contract ends, you can cancel by phone, email, or at a theater, but be prepared to finish out your billing cycle since refunds aren’t offered mid-month.
If you’re no longer hitting the movies as often, canceling may save you some cash. But if you’re still a frequent moviegoer, Regal Unlimited remains one of the more cost-effective ways to enjoy the big screen.
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